Welcome to our new business health check online tool All organisational leaders want their organisation to perform better. To reach its optimum.. and then go forward. At the heart of this Big Idea is a recognition that we all need to learn new things, to improve our work performance. Life-long...
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Exciting New Partnership Announcement – Providing a ‘joined up’ solution for transformational change
Providing a ‘joined up’ solution for transformational change To complement our inspirational training, coaching and staff development solutions designed to transform your people and their results, , we are proud and excited to announce that we have now teamed up with LYNCHPIN & ASSOCIATES who deliver the ground breaking Unwritten...
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You may have noticed that a lot of the big groups are buying used vehicle superstores, their not foolish.They know that Manufactures hold the key to profitability on new cars through PCP deals, incentives and consumer offers and that real profit, deal by deal is not that easy to come...
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Glass’s guide recently reported that the used car market is starting to reach the long-predicted tipping point into oversupply-with values coming under pressure as a result. They expect this trend to continue throughout the rest of this year and into 2019 fueled by the large number of one to three...
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We all have an inner voice that tells us when we need to have a difficult conversation with someone—a conversation that, if it took place, would improve life at the office for ourselves and for everyone else on our team. But fear drowns that inner voice—and we put the conversation...
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It is widely recognised that engaged employees means a more productive workforce. And as you know an engaged workforce has a direct impact on results such as profits; customer satisfaction; productivity; innovation; absence; turnover all being effected. Research conducted as part of investors in people, found strong evidence of the...
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Customer experience is the new battleground Reinventing the customer experience is the new battleground, it’s a mindset that needs you to untie your laces and take a walk into battle wearing your customer's shoes. When was the last time you really observed your people in action, Looked at your service...
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We all know the short-list of things we need to do to build an effective team at work: Create a common purpose Ensure clarity of roles Provide clear, supportive leadership. Promote accountability. Support learning. Provide coaching. I like those as general rules. Like breathing, they’re a good habit....
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7 Leadership Blunders - Cross Check your Performance #1. Forgetting who serves who. Leaders serve others so others can serve others. It’s easy to begin thinking the people around you are there to serve you. Solution - Repeat to yourself, “I’m here to bring out the best in others.”...
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