IMI Quality Assured Used Vehicle Management Programme

So much has changed through the pandemic and we believe that those dealers who are truly able to understand the dynamics of this new market place, the impact it will have on their business and how to adapt their stock management and sales approach, will not only survive but thrive in this new environment.

Highly successful dealers always have one thing in common, they understand Used Cars. Indeed, to have any chance of making a satisfactory profit in the retail motor industry you must have a successful used car operation pumping profit on to your bottom line, day in day out.


Our years of experience and expertise in all areas of used vehicle management mean that we are able to offer The UK’s only IMI Quality Assured Programme in used vehicle management. The comprehensive programme has also been internationally certified by the IMI.

On this pioneering and powerful two day workshop, delegates will re-examine the used car department’s performance and pin-point those critical operational areas in need of urgent attention.

Delegates will need to successfully complete an online knowledge test and submit a monthly action plan derived from a comprehensive understanding of the critical used vehicle KPI’s. We will provide ongoing assessment throughout the programme which will ensure that delegates are able to implement a clear used vehicle stock policy and have the necessary management skills to run a successful used vehicle operation, in any economic environment.

This workshop will cover:

  • Used car retailing
  • Used car management cycle
  • Used car marketing
  • Used car merchandising
  • Customer satisfaction and retention
  • Stock management
  • Action planning
  • Managing profitability


How Will I Benefit?

After attending this workshop, you will be able to:

  • Control the key factors that dictate the profitability of your used car department
  • Create fresh objectives and plans to overcome problems and seize opportunities
  • Increase used car sales
  • Increase new car sales
  • Reduce costs
  • Increase used car profits
  • Stay one step ahead of the competition
  • Improve stock turn
  • Maximise your return on investment
  • Attract and retain more customers


Contact Us/Book Now

For further details on our IMI Quality Assured Used Vehicle Management Programme and/or to book your place/s, contact our team at

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