The most important words a customer can hear

The most important words a customer can hear

Category - people

Customer-service-experience

The 10 most important words:
I apologise for our mistake. Let me make it right.

The 9 most important words:
Thank you for your business. Please call us again.

The 8 most important words:
I’m not sure, but I will find out.

The 7 most important words:
What else can I do for you?

The 6 most important words:
What is most convenient for you?

The 5 most important words:
How can I help you?

The 4 most important words:
How did we do?

The 3 most important words:
Glad you called.

The 2 most important words:
Thank you.

The 1 most important word:
Yes.

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