Having been working on site for a few weeks, it really has hit home with me just how much of a difference a "World Class VIP Experience" makes to the close ratio and the profitability in a deal.
Those sales person who have mastered a warm and sincere meet and greet, delivered the perfect "Agenda Set" and were genuinely interested in trying to get to know their customer completed more of the sales process than the other sales people.
What is also interesting in how many manufacturers are now starting to cotton on to the concept, as I write this blog, Renault UK have announced that the greater proportion of their dealer incentive bonus money will now be engineered towards a successful CSi score and less on unit sales.
Consider the following philosophies we teach in our training courses:
1.Give to others without expectation of return
2.Treat each customer as an honoured guest
3. Operate with a servants heart
4. Raise your game and deliver the VIP Experience in all areas of the sales process and the results will follow.
Always remember you have a choice, you choose the experience the customer gets. Take the challenge and raise your game.... click the following link below to take you to a copy of a perfect meet and greet agenda set, practice, drill and rehearse to get perfection
The Agenda Set
Those sales person who have mastered a warm and sincere meet and greet, delivered the perfect "Agenda Set" and were genuinely interested in trying to get to know their customer completed more of the sales process than the other sales people.
What is also interesting in how many manufacturers are now starting to cotton on to the concept, as I write this blog, Renault UK have announced that the greater proportion of their dealer incentive bonus money will now be engineered towards a successful CSi score and less on unit sales.
Consider the following philosophies we teach in our training courses:
1.Give to others without expectation of return
2.Treat each customer as an honoured guest
3. Operate with a servants heart
4. Raise your game and deliver the VIP Experience in all areas of the sales process and the results will follow.
Always remember you have a choice, you choose the experience the customer gets. Take the challenge and raise your game.... click the following link below to take you to a copy of a perfect meet and greet agenda set, practice, drill and rehearse to get perfection
The Agenda Set
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